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Privacy Policy

Virginia Property Consultants DBA Principal Property Solutions LLC

Effective Date: Jan 1st, 2026

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

Virginia Property Consultants DBA Principal Property Solutions LLC (“we,” “us,” or “our”) DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.

1. Information We Collect

We collect the following types of information:

Personal Information:

  • Name, email address, phone number, and physical address
  • Payment information when you request services or a quote
  • Opt-in records and timestamps for SMS, email, or other communications

Non-Personal Information:

  • IP address, browser type, and device information
  • Website usage data, behavior patterns, and analytics
  • Cookies and similar tracking technologies

Customer Communication Data:

  • Service inquiries and request history
  • Appointment details and preferences
  • Service history, notes, and feedback

2. How We Use Your Information

We use collected information to:

  • Provide and improve our services
  • Process transactions and service requests
  • Communicate with you regarding inquiries, appointments, and updates
  • Improve website performance and user experience
  • Ensure security, fraud prevention, and compliance
  • Maintain records of communication preferences and consent

3. SMS Messaging & Compliance

Text Message Program Terms

By opting into SMS messaging, you agree to receive text messages related to our services, including appointment reminders, updates, and customer support messages.

Opt-In & Consent:

  • You only receive messages if you explicitly opt in
  • We maintain timestamped proof of all opt-ins
  • We comply with the Telephone Consumer Protection Act (TCPA) and applicable regulations

Opt-Out Instructions:

  • Reply “STOP” at any time to cancel SMS messages
  • You will receive a final confirmation message
  • No further messages will be sent unless you opt in again
  • Opt-out requests are processed immediately

Message Details:

  • Message frequency may vary
  • Messages are directly related to services requested
  • We do not send promotional SMS without explicit consent

Help:

Carrier Disclaimer:

  • Message and data rates may apply
  • Carriers are not liable for delayed or undelivered messages
  • Supported carriers include major U.S. carriers and regional providers

SMS Data Protection Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with subcontractors solely for service support (such as customer service systems). All other uses exclude SMS opt-in data and consent; this information will never be shared with third parties.

4. Information Sharing & Disclosure

We do not sell, rent, or trade personal information.

We may share information with:

Service Providers:

  • Vendors that support operations (e.g., payment processors, scheduling tools)
  • SMS providers strictly for message delivery
  • All providers are contractually required to maintain confidentiality

Legal Requirements:

  • When required by law, regulation, or legal process
  • To respond to lawful requests or protect our rights

Business Transfers:

  • In the event of a merger, acquisition, or asset sale
  • Your information remains protected under this policy

SMS opt-in data and consent are always excluded from sale or marketing use under all circumstances.

5. Data Security

We use reasonable administrative, technical, and physical safeguards, including:

  • Encryption of sensitive data in transit and at rest
  • Secure authentication and access controls
  • Regular system monitoring and updates
  • Employee confidentiality training
  • Backup and disaster recovery systems
  • Breach response procedures in accordance with applicable law

No system is 100% secure, and we cannot guarantee absolute security.

6. Cookies & Tracking Technologies

We use cookies and similar tools to:

  • Analyze website traffic and user behavior
  • Improve functionality and performance
  • Remember user preferences
  • Measure marketing effectiveness

You may disable cookies through your browser settings, though some features may not function properly.

7. Your Rights & Choices

You may:

  • Request access to your personal data
  • Request corrections or deletion of your information
  • Opt out of marketing emails via unsubscribe links
  • Opt out of SMS by replying “STOP”
  • Withdraw consent at any time
  • Request details about how your data is used
  • File a complaint with a relevant authority if applicable

To exercise rights, contact us at:
(804) 409-8885 or Thomas@virginiapropertyconsultants.com

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. This Privacy Policy applies only to Virginia Property Consultants DBA Principal Property Solutions LLC.

9. Changes to This Privacy Policy

We may update this policy from time to time. The most current version will always be posted on our website with an updated effective date. Significant changes may be communicated via email or website notice.

10. Contact Us

If you have questions about this Privacy Policy, contact us:

Virginia Property Consultants DBA Principal Property Solutions LLC
Phone: (804) 409-8885
Email: Thomas@virginiapropertyconsultants.com
Website: https://virginiapropertyconsultants.com/